The second-hand marketplace Shoppers Share Displeasure About Sizing Changes

Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.

The second-hand shopping app has revised its sizing categories for women's and children's garments but did not contact all shoppers about the modification.

Online Platforms Reaction

Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification than originally posted due to the recalibration.

The platform stated the new system was more in line with other platforms.

It has advised users to check their listings and adjust the sizing manually where appropriate, causing user dissatisfaction.

Sizing System Updates

Before the change, the sizing featured a single numeric size and a letter, such as S/8 or M/10.

The revised method features a letter and a range such as S/UK 8-10.

With some products, the sizing has been recategorised - for example a size L was previously a 12 but is now a UK 16-18.

User Experiences

A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Another user, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as measurements 20-22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.

Manual Updates

A different user, from Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".

"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she said.

Marketplace Information

The app has more than 100 million users, comprising 18 million UK members.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This isn't the first time that an unexpected update on the platform has faced criticism: earlier, Vinted reversed a change concerning shipment methods following member complaints.

Kelly Adkins
Kelly Adkins

Financial strategist with over a decade of experience in wealth management and market analysis, specializing in emerging technologies.